Kelly Pike is an arts and culture PR Consultant based in Bristol, and owner of Folk Public Relations. The phenomenal rise of digital and social media has changed the landscape of public relations. With that in mind we asked Kelly to share her thoughts on the industry, the age of the social media influencer, and how best to promote your business online.
Tell us about yourself
A lot of things can lead a girl into PR and for me it was books and a love of talking to people. Non stop. I spent most of my career working in London publishing houses looking after household names and award winners of all kinds. I loved it. Big time. But children and London’s crazy property ladder saw a move to the south-west and Folk Public Relations was born. Slowly and on the back of very little sleep. I specialise in arts and culture PR but am excitingly branching out into some mama-brands such as This Mum Runs.
How has digital technology and social media changed the PR landscape?
Recently I’ve found myself thinking back to the start of my career, in the early noughties. Back then we used to joke about bloggers asking for review copies and how really they were for their nan or a present. Not for promotion. Publicity was very traditional then. It probably hadn’t changed for decades. Digital technology and the social media revolution have changed my industry more than many. It’s not enough to get great coverage in a women’s glossy or a TV show. Now a campaign needs to feel holistic and organic. And it needs to feel real.
Social media is a key part of this. We’ve seen the traditionally fairly separate disciplines of marketing and publicity merge so that quite often now publicity includes social media marketing and all my plans will include social media influencers now in the way they used to include celebrities.
It’s actually quite nice because I think it all feels a bit more authentic. Influencers are already your target demographic so what you end up with is publicity which feels much more authentic and real. And PR which feels like that is much more likely to end up creating the much courted and incredibly elusive word of mouth affect.
What are your top PR tips for women wanting to promote themselves and their businesses online?
What social media has also done, of course, is make promoting yourself much more accessible. Social media influencers should be the core part of anyone’s campaign; sometimes the only part of your campaign. And because you can usually contact them directly through Instagram or twitter, there’s no excuse.
Make it authentic
You need to get to know the influencers and treat them as people. Chat to them, make friends. It’s social media after all. Then they are much more likely to want to help you by featuring your product. And you gain some new friends. Win, win. It all makes sense really. Call it PR karma if you will.
If a career in book publishing has taught me anything it’s the power of the story. Stories sell; stories get under the skin; stories help people connect with a product. Everyone has a story and the key to a great PR campaign is finding its story. I will always ask my clients if there are any personal stories behind what they are selling. And there is always something – be it that eureka moment, a journey through adversity or a family member who inspired them.
Read the papers
Whilst social media adds depth and voice to your campaign and many great brands have started out there, you lose nothing by knowing the media. I keep a reference collection of newspapers to remind myself of columns and writers and headlines which work well. And I read as much as I can. You then start to get a sense of where your story will work best – life and style sections for example, or first person columns. Keep and eye on the news to see if you can use it as a launch pad for an opinion piece.
And don’t be afraid to pick up the phone
I’ve noticed that fewer people like to do this. It feels almost rude but it’s still the best way to make sure things happen. At least you know they’ve heard you when you speak to them.
Don’t give up. Keep being you. Making friends. You’ll get there in the end.
Kelly’s is following…
This Mum Runs: I recently started running. I never ran. Ever. I would stand in the cold and laugh in people’s faces weekly at the park run as I waited yet again at Park Run. I would never run. But then I came across This Mum Runs and it’s ethos has been a total game changer for me. Mel Bound is an incredibly inspiring woman who has made it her mission to empower women who felt like they had lost themselves, or felt lonely, isolated, depressed or just lacking in me-time and give them headspace through free social runs and a hugely supportive, welcoming and active Facebook community. She also runs a totally parent friendly business and she recently was picked as a figurehead for a huge Facebook campaign #SheMeansBusiness and was picked by the Sunday Times as one of their 100 disrupters. They have done incredible things in the south-west but are expanding to London in April. I urge all mums everywhere to check her out.
Doing It For The Kids: One day when I was felling a bit worried about where my next project was coming from I came across Frankie and her blogline Doing It For The Kids. We got chatting and before I knew it I was writing for her. It has hugely increased my love and engagement with Instagram because the community of freelance parents there are so supportive. We’re all going through the same issues. It’s great to not feel alone. Plus I got some projects out of it