Let’s get digital

Meet Claire Greville, a Digital Mums graduate who has since set up her own social media consultancy Greville Social in Bristol. Claire studied Accounting and Finance at university and had a successful career working in higher education, before making the difficult decision to take redundancy after they were unable to accommodate her flexible working request (sound familiar?). So with no idea of what she was going to do, but with a bit of time to reflect on what kind of job would suit her and her family, Claire stumbled across a Digital Mums Facebook advert, and the rest (as they say) is history.

Why did you choose Digital Mums and what was it like doing the course?

Funnily enough, I found Digital Mums through Facebook (I understand now that it was a cleverly targeted advert!). I was scrolling through my feed one afternoon in October 2015, when I spotted the details. It seemed almost too good to be true as it was exactly what I had been looking for – flexible, rewarding work which I could do from home. I immediately checked out their website and the course sounded really interesting, so I emailed for more information. I did lots of research about Digital Mums in the meantime, but I was getting more and more excited as I thought about it. I loved social media, and the prospect of being able to work for a business as part of the training was very appealing. I decided to apply, and a few weeks later, I was offered a video interview for a place on the course. I was quite nervous but I really needn’t have been. Nikki (one of the co-founders, pictured on the left below) was lovely, and before I knew it, I’d been offered a place on the Social Media Marketing: Associate Programme starting in January 2016.

Digital Mums co-founders: Nikki Cochrane and Kathryn Tyler.

The course itself was a fantastic but very intense experience. It was 20 weeks long, but run over six months, in order to accommodate some of the school holidays. The ‘live learning’ aspect was brilliant. I was paired with a business from the very first week of the course, and I was able to apply everything I learned each week straightaway, which meant that I retained all of the information I was taking in (and there was a lot!). It was also a great way to learn about managing clients and their expectations.

Every student is put into a peer group with five other mums, and my group ‘The Katherine Ryans’, was such a fantastic support. We spoke every week of the course, through Google Hangouts and WhatsApp, and I’m still in touch with them now. The course finished at the end of June and there was a scary final report to hand in, but I passed with flying colours. I took a few weeks off over the summer before starting work for a small digital agency based in London. I did that for a couple of months, but quickly realised that I would prefer to work for my own clients, so I set up my own social media consultancy, Greville Social.

I currently have three clients, all of whom I work for remotely. I still provide social media consultancy to the lovely business that I trained with: Cambridge Academic Performance. I’m just about to start running a new Facebook campaign for Green Ginger Design, a fantastic web designer based in East London. And I’m currently managing Facebook and Instagram for Eye Heroes, a small charity who are campaigning to prevent avoidable blindness in the UK. I’ve also recently been selected as a mentor for Digital Mums, working 1:1 to support another mum through the course and beyond.

My work/life balance is now exactly what I could only dream of two years ago. Gone are the ridiculously early morning starts, and the stressful commute. I now have time to walk my sons to school every day, before I settle down to work in my home office. I do most of my work during school hours, and all of my clients are happy for me to work remotely, keeping in touch with them via phone, video calls, and email. As my work is so flexible, I even have time to do a little bit of volunteering in the local area, helping out at my sons’ school, and also running a local community group’s Facebook page.

What advice would you give to someone thinking about doing a Digital Mums course?

Make sure you’re absolutely committed to doing the course. It will take over your life for six months and you need to be prepared to put the hours in every single week. It’s not something that you can do half-heartedly as you need to keep up with each week’s tasks and assignments. There isn’t time to fall behind, and the deadlines are strict.

I was fortunate that both my children were at school when I started the course so I studied during the day, but there were plenty of mums on the course with younger children. Just think about how you’ll manage to find the time to study as well as look after the kids. And don’t worry if you haven’t studied anything new for a long time – all the other mums will be equally as nervous as you are. But the support you will receive from your peers and Digital Mums both during the course and afterwards will increase your confidence ten-fold.

The support from the #DMCollective (Digital Mums graduates) continues to astound me every day, and I feel genuinely honoured to be part of such a talented and inspirational group of women. If you’re a mum looking to change your work/life balance, then I highly recommend the Digital Mums course. 

What are your top social media tips for small businesses?

  • Be selective: you don’t have to be on every platform. It’s far better to do two platforms well, than five poorly. Work out where your target audience is hanging out, and focus your time and efforts there.
  • Be consistent: establish a tone of voice and stick to it. Turn up every day – post at the same frequency, preferably at the same times, so that your followers know what to expect from you.
  • Be social: it is called social media after all! Don’t just promote yourself. Take an interest in others, join in conversations, and you’ll start to build relationships, which will pay off in the long run.

Claire is following… 

Mother Pukka: such an awesome inspiring lady who champions the Digital Mums #workthatworks movement. I love watching her Instagram stories.

Jools Oliver: is effortlessly stylish, and the sneak peeks into her life with Jamie and her five gorgeous children are fascinating.

Talented Ladies Club: I love their mixture of motivational quotes and practical advice, as well as inspirational stories about working mothers.


Claire’s work

grevillesocial.co.uk
facebook.com/grevillesocial
instagram.com/clairegreville
twitter.com/clairegreville